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Toilet Blocked? Send One Photo — We Take It From There
A blocked toilet in a country where you can't explain the problem over the phone is a special kind of stress. Skip the phone entirely: text us a photo, get a range in English, and we come with the right tools the first time.
Does any of this sound familiar?
- The water rises toward the rim on every flush instead of going down
- "Flushable" wet wipes have been going down for weeks — and now nothing goes down
- A sanitary product, paper towel, or food waste went in before you learned the local rules
- A phone, ring, toy, or lens cap dropped in — stop using the toilet, each flush pushes it farther
- It takes two or three flushes and gurgles afterward — a partial blockage that will finish the job soon
- Your villa toilet re-blocks every few weeks — older buildings here often have narrower, flatter waste lines than you're used to
While you wait: if water keeps creeping up, turn the small shutoff valve at the wall behind the toilet clockwise. And skip drugstore chemical openers — they pool in the trap, rarely reach the blockage, and make the eventual clearing messier for everyone.
What happens after you text us
1 · Photo triage
Send a photo of the toilet, your neighborhood, and your building type. We reply in English with a price range and an arrival window.
2 · Diagnosis at your door
We check whether it's a paper-type blockage, a dropped object, or a problem farther down the line — using a controlled auger and, when the cause isn't obvious, a small inspection camera.
3 · Fixed quote, then your OK
Before any work starts you hear the exact figure, VAT-included total spelled out. If the toilet must be removed from its base, we quote that separately before touching it.
4 · Clear, test, clean up
We clear the line, run repeated test flushes until the drain is convincing, wipe down the area, and take card payment with a receipt or tax invoice.
Price
Fixed quote on site · VAT 10% separate
If the toilet must be removed from its base, we quote that separately before touching it.
- Fixed quote before work starts — you agree to the number first. If the scope turns out to be different mid-job, we stop and explain before anything continues.
- Same rates at night, on weekends and on holidays.
- Card payment accepted. Cash receipt or corporate tax invoice (세금계산서) issued on request.
- VAT 10% is quoted separately, and we tell you the VAT-included total before starting.
Worth reading before (or after) the panic
Who pays for plumbing repairs in Korea — landlord or tenant?
How to call a plumber in Korea (when you don't speak Korean)
Can you flush toilet paper in Korea?
English by text (SMS) works best. Phone calls are fine in Korean or Japanese.