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HomeServices › Water leak detection

Somewhere, Water Is Going Where It Shouldn't. Let's Find Where.

Korean homes hide their pipes under heated floors, which makes leaks here a particular art: the ondol loop that keeps your toes warm can also quietly soak the slab for months. Our job is to name the exact spot — so only that spot gets opened.

The usual first clues

  • A water bill that jumped although nothing about your routine changed
  • One patch of floor stays warm even with the heating off — classic sign of a hot-water or ondol loop leak
  • The boiler needs re-pressurizing every few days
  • The downstairs neighbor rings your bell holding photos of their ceiling
  • A musty smell or dark edge creeping along baseboards or bathroom silicone
  • A faint hiss inside a wall when the apartment is silent at night

Two-minute self-check: close every tap and water-using appliance, then look at your water meter (usually in the hallway cabinet or by the entrance). If the small dial still turns, water is leaving the supply line somewhere. Text us a photo of the meter and what you observed — it sharpens our diagnosis before we arrive.

From symptom to repaired pipe

1 · Tell us the symptoms

We explain the likely range on the phone after hearing the symptoms. Photos of the stain, the meter, or the boiler gauge all help us give you an honest expectation up front.

2 · Pinpoint without demolition

We narrow the leak down with listening equipment, thermal imaging and pressure testing — walls and floors stay closed during diagnosis.

3 · Fixed repair quote before opening

Once the point is located, you approve the repair figure — VAT-included total stated — before a single tile or patch of floor is opened.

4 · Repair, re-test, hand over proof

We open the smallest workable area, repair, then re-check pressure to confirm the system holds. You receive located-point photos and a summary for your records.

Price

Quoted by symptom · VAT 10% separate

We explain the likely range on the phone after hearing the symptoms.

  • Fixed quote before work starts — you agree to the number first. If the scope turns out to be different mid-job, we stop and explain before anything continues.
  • Same rates at night, on weekends and on holidays.
  • Card payment accepted. Cash receipt or corporate tax invoice (세금계산서) issued on request.
  • VAT 10% is quoted separately, and we tell you the VAT-included total before starting.

Renting? The paperwork matters as much as the repair

In Korean buildings, who pays depends on whether the leak started inside your unit or in the building's shared plumbing — and that is exactly what a documented detection establishes. Our findings summary gives you something concrete to hand your landlord or building office instead of a translated argument. The details are in the guide below.

Tell Us What's Happening

Text works best — describe the problem and send photos. Same rates day, night, weekends and holidays.

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